Privacy Policy

Privacy Policy

Introduction

Welcome to https://bumper-damage-repair.collision-talk.com (hereafter referred to as “Bumper Damage Repair” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Records Access Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://bumper-damage-repair.collision-talk.com
  2. Any mobile applications or services we offer
  3. Interactions through social media platforms linked to our website
  4. Communication channels such as emails, phone calls, and text messages sent by us

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your personal data when:

  1. You use our applications, software, or services as an authorized user.
  2. You visit or interact with our websites linked to this privacy policy.
  3. You subscribe to receive communications from us, including newsletters and promotional materials.

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: Details related to your registration and account creation, such as user name, email address, and password.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Banking information used for financial transactions or services we provide.
  4. Purchase Information: Details about your purchases, including products ordered, quantities, and associated costs.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
  6. Location Data: Geographic data collected from your device when you interact with our location-based services.
  7. Feedback and Reviews: Comments, suggestions, and reviews you provide to improve our services.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage in social media contests/promotions.
  9. Product Information: Details about products you view, search for, or purchase on our website.

We collect this data through various methods, including direct user input, automated technologies (like cookies and tracking pixels), and third-party providers who assist us in data collection and processing.

Cookies

Cookies are small text files stored on your browser to enhance your experience on our site. We use cookies for several purposes:

  1. Strictly Necessary: These ensure the basic functions of our website, such as allowing you to log in and navigate through pages.
  2. Preferences: Cookies store user preferences, like language settings, to provide a personalized experience.
  3. Analytics: We use analytics cookies to track aggregated data about site usage, helping us understand how users interact with our platform.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes specified in this policy or as required by law. Once the retention period expires or when these purposes are fulfilled, we delete or anonymize the data to prevent further identification.

Security Measures

Bumper Damage Repair implements robust security measures to protect your personal data:

  1. Encrypted Communication: We use encryption protocols to secure data during transmission over networks.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data by mistake, please contact us at the address provided below, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The right to request corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: The right, under certain circumstances, to request the deletion of your personal data.
  • Restriction: The right to restrict the processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: The right to object to and prevent certain uses of your personal data.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing.

To exercise any of these rights, please contact our Data Privacy Team using the details provided below. We will respond within a reasonable timeframe as required by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and updated policy versions will be available upon request.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

  • Email: [email protected]
  • Postal Address: [Bumper Damage Repair Privacy Team, [Street Address], [City], [State/Province], [Postal Code] ]